Policy Cancelations

The reality of insurance is that at some point either you or a Customer may elect to end a Policy early. You can expect that the vast majority of cancelations to be the result of a Customer not meeting their payment obligations, this is a cancelation for non_payment . Regardless of why a Policy is being canceled you can facilitate the change by issuing a DELETE to /policies. As a part of the cancelation you will need to provide a reason for the change. The options that Boost supports are below.

non_payment

In cases where the Customer has not paid for their Policy you can start the cancelation process. States regulate Non-Payment cancelations, and the rules vary by Product, but they generally provide a grace period and mandate Boost physically mail the Customer a notice. During Product configuration, Boost will issue you a document laying out all of the relevant non_pay regulations.

insured_requested

When a Customer elects to cancel their policy, regulators may not allow companies to mandate a reason be provided. In cases where the Customer chooses to cancel their policy Boost will fulfill the request in accordance with local regulations.

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